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Every business has specific needs for communications. A lot of it depends on the kind of service that they provide to their customers. The right VoIP solution helps meet all of these needs for small and large business. A good VoIP solution can go a long way to simplifying the communication needs of large corporations and small businesses, and everyone in between.

When choosing the most cost effective VoIP solution, then, it helps if you know the right questions to ask. There are a number of factors that you need to understand and work out in order to make an informed decision for the best VoIP solution.

Costs

Different VoIP solution providers will offer you different call tariffs for making and receiving your calls. Do your homework -- find out if your provider is giving you the rate which is at, or below, industry rates. Even a penny or two here and there can make a huge difference once you start making long-distance and international calls.

Quality

Before you sign up with a VoIP solution provider asked them if you can make some test calls to check the quality of service. What you're listening for is any scratchiness on the line, any crackling on the line, any dropped calls, and so forth. Imagine how much productivity you'd lose if a conference call with 20 people on it gets dropped, even for a few minutes. Try before you buy.

Ease of operation

For large and small businesses, one of the biggest benefits of VoIP service is the ability to integrate it with the communications infrastructure that's already in place. Your VoIP solution should be able to maximize your convenience and minimize discomfort by making the VoIP solution rollout as painless as possible.

Training

Your final decision on a VoIP solution provider might be based on their willingness and ability to give you initial training on how to use VoIP services for the first time. Remember: it's easy to make a phone call. It's harder to plan and implement and maintain the communications system. Look for a VoIP solution provider who can train you and your people and the best way to do this.

Features

Make sure that you can get all the features that you're comfortable with in conventional phone systems such as: call conferencing, call waiting, caller ID, and so forth.

Conclusion

Getting the best VoIP solution means that you need to do a little bit of homework. You need to ask the right questions, and you need to hear the right answers. Hopefully this article has helped you get started on that process.

Ara Rubyan is not a part of the VoIP industry, nor does he sell VoIP services, nor does he pretend to be a guru of any kind. Instead, he is like you: a consumer, a business owner, and someone who has been researching the industry so that he could make an informed decision about the best VoIP service for his needs. Now, he's put all his research (so far) in one convenient location and he's sharing it with you, no strings attached.

For more info on VoIP solutions, visit Ara Rubyan's VoIP Solution.